The TFWA i.Lab is running as a fully digital showcase in the ‘Discovery’ section of the TFWA 365 digital platform….
The TFWA i.Lab is running as a fully digital showcase in the ‘Discovery’ section of the TFWA 365 digital platform. Themed ‘Innovation in Action’, it is presenting fresh ideas and new ways to engage with travelling consumers.
A host of leading duty free and travel retail businesses are taking part, with expertise in areas such as e-commerce, mobile and digital technology, traveller research and data analytics. Here, we highlight a selection.
IWD – a collaborative SaaS platform for space management, merchandising and in store execution

IWD, a retail software company, cultivates and enhances brands’ personalities through their expression.
IWD, a retail software company, cultivates and enhances brands’ personalities through their expression. Its starting line is your aspiration. IWD provides a collaborative SaaS platform for your brand to efficiently and instantly execute its in-store merchandising operations, improve customer experience, and considerably increase sales. To develop your brand, you need to master the entire merchandising cycle, and that’s where IWD comes in.
PIONEERS: a 360 approach to phygital retail

PIONEERS offers a 360 approach to phygital retail (physical and digital) – from creative conception to production and final execution, or one-stop-shop.
PIONEERS is a creative agency specialised in retail transformation, based in Berlin and Mainz with an in-house production facility. Its production site is fully equipped with woodworking and metal workshops, state-of-the-art spray-painting and drying booths, large digital printers, laser cutters, and acrylic processors. With approximately 100 employees, PIONEERS’ young dynamic team possesses a wide skill set: architects, designers, carpenters, metalworkers, painting specialists, project managers, decorators, and more.
PIONEERS offers a 360 approach to phygital retail (physical and digital) – from creative conception to production and final execution, or one-stop-shop. It is the preferred partner for delivering long-lasting sustainable solutions that create seamless customer journeys and transformative retail spaces. Services include branded spaces, digital solutions, interactive events, retail-as-a-service, brand experiences, and custom production.
PIONEERS received a sustainability award from Ecovadis in 2020 and its dedication to eco-friendly methods involves recycling, upcycling, donating to the SeaShepherd Conservation Society, sponsoring wildlife through Wildtier- und Artenschutzstation, and partnering with companies that recycle ocean plastic for textile prints.
PIONEERS is one of three licensed and listed suppliers for Germany’s airport retail industry. In 2019, PIONEERS bought Werbeatelier Diehl, a pivotal partner of worldwide operating brands for production and execution with an emphasis in travel retail.
PIONEERS business knowledge spans across multiple industries, including fashion, lifestyle, perfumery and cosmetics, tobacco, liquor, confectionary, and sports. It also has an expansive network of clients, partners, and projects across Europe.
Perfect Corp. brings groundbreaking AI and AR beauty and fashion tech solutions

Perfect Corp’s cutting-edge solutions such as AI Skin Diagnostic, Virtual Try-on for Makeup, Eyewear and Accessories, and Foundation Shade Finder, are on display in the TFWA i.Lab.
Perfect Corp’s cutting-edge solutions such as AI Skin Diagnostic, Virtual Try-on for Makeup, Eyewear and Accessories, and Foundation Shade Finder, are on display in the TFWA i.Lab.
Virtual event attendees have the chance to explore Perfect Corp’s innovative AI and AR-powered beauty and fashion tech solutions.
With Perfect Corp’s virtual try-on technology, beauty and fashion shoppers can try on various looks digitally in seconds to find their perfect fit. From hair dye and lipstick, to foundation and beyond, advanced AR and AI technology ensures a hyper-realistic try-on experience in a touchless, safe, and hygienic environment.
Perfect Corp’s AI Skin Diagnostic is an advanced AI technology that provides a digital assessment of the customer’s skin. Customers receive a thorough analysis on key skin health concerns including moisture, wrinkles and redness. The technology then delivers a detailed product regimen personalised to the customer’s skin needs. This solution has helped skincare brands deliver hyper-personalised shopping experiences to customers, and is a groundbreaking innovation for the skincare industry.
Perfect Corp’s Foundation Shade Finder simplifies the process of finding the perfect foundation match by utilising AI technology to detect a user’s skin tone and recommend the shade that is perfect for them. The experience then links directly to the brand’s ecommerce platform, streamlining the entire process of finding and purchasing the perfect foundation.
Perfect Corp’s technologies have helped over 350 top beauty brands increase customer engagement and boost sales conversion.
“Our innovative solutions are helping beauty and fashion brands everywhere connect with their customers in a whole new way,” said Alice Chang founder and CEO, Perfect Corp. “We are very excited to get back to in-person events so that we can connect with brands face-to-face. Showcasing our full suite of solutions with TFWA provides us with the perfect opportunity to further share our advancements with beauty and fashion industry leaders to continue to transform the ecommerce space for the better.”